Privacy Policy

When you submit a booking enquiry, the website may collect:

• Your name, email address and telephone number.
• Your event date, venue or location and event type.
• Approximate guest numbers.
• Any other information you choose to include in your message.

The website hosting provider may also process standard technical information such as IP addresses, browser details and server logs as part of operating and securing the website.

Information submitted through the enquiry form is used to respond to your request, check availability, prepare a quotation, discuss your event and administer any booking that follows.

We do not use enquiry details for unrelated marketing without an appropriate reason or permission.

Valid booking enquiries are stored privately within the Casa Loca WordPress administration area and are also sent to the enquiry email address configured for the website.

Access should be limited to people who need the information to respond to enquiries and manage bookings.

Personal information should only be kept for as long as it is reasonably needed for enquiry handling, booking administration, legal or accounting requirements, or to resolve a dispute. Information that is no longer required should be deleted or anonymised where appropriate.

This website can display videos supplied through services such as YouTube or Vimeo. Embedded third-party content may connect to those providers and may use their own cookies or similar technologies according to their own privacy policies.

The site also loads its website typefaces from Google Fonts. Your browser may connect to Google when those font files are requested.

Depending on the circumstances and applicable data-protection law, you may have rights relating to your personal information, including asking for access, correction or deletion, or objecting to or restricting certain processing.

To raise a privacy request, contact Casa Loca through the booking enquiry page and state that your message relates to privacy.

Reasonable steps should be taken to protect personal information held through the website, including keeping WordPress, plugins and hosting services secure and limiting administrative access.

This policy may be updated when the website, its services or the way enquiries are handled changes. The latest version will be published on this page.